Customer Service

Contacting the Customer Service Department

You can reach our customer service department by e-mail, telephone or regular mail. We are available to answer your phone calls during normal business hours, Mon - Fri. Please have your order confirmation number ready to assist us in serving you.

E-Mail: help@lightfootled.com

Phone: 0800 955 0194 

Post:
Light Foot LED Limited

Unit 3

St Josephs Business Park

St Josephs Close

Hove

BN3 7HG

Paying by Credit Card

We accept credit card payment for online orders. Please provide the "bill to" address exactly as it appears on your credit card billing statement. The processing of your order may be delayed if we cannot verify the "bill to" information or the information does not match the address information on file.

The merchant name that will appear on your credit card statement is: Light Foot LED Limited

Processing an Order
Orders usually ship within 3 - 5 business days unless stated otherwise.

How to Change Your Order
We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at help@lightfootled.com or telephoning us directly on 0800 955 0194.